External link to 4 Pieces of Advice Every Entrepreneur Needs to Hear

4 Pieces of Advice Every Entrepreneur Needs to Hear

As an entrepreneur, or even an aspiring entrepreneur, you’ve always felt that it’s your calling to make an impact. But taking that first step can be daunting. You have so many questions about how to do it on a budget and what it takes to be successful. John Spence and Kim Linster know the joys and hardships of owning a business firsthand. Over the past […]

External link to The Awesome Advice We Learned From Richard Branson’s Former Assistant

The Awesome Advice We Learned From Richard Branson’s Former Assistant

Most people don’t go in for a routine day of work expecting to fly in a hot air balloon. But most people don’t work directly with Richard Branson. For 31 years, Penni Pike, of Hampshire, England, worked as the personal assistant to the founder of the Virgin Group. Pike got her start with the company as a backroom helper at the first Virgin Megastore, located […]

External link to 5 Pieces of Amazing Advice From Twin Space Heroes

5 Pieces of Amazing Advice From Twin Space Heroes

When things get stressful, it’s important to remember there is only so much that you can control. But if you think that’s difficult when you’re working in an office, imagine how crazy a proposition it’d be if you’re orbiting the Earth. Capt. Scott Kelly and Capt. Mark Kelly know all about that. They are twin brothers who are both seasoned Navy fighter pilots and retired […]

External link to How and When to Seek Advice About Communication

How and When to Seek Advice About Communication

Work 3: Introduction to communication in health, social care or children’s and young people’s settings. Why Communication is Important in the Work Setting Identify different reasons why people communicate: People communicate in order to establish and maintain relationships with others, to give and receive information or instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions. Explain how effective communication affects all aspects […]

External link to Letter of advice on how customer service in BA can be improved

Letter of advice on how customer service in BA can be improved

I am writing to offer you some advice on how customer service in BA can be improved. Your Chief Executive, Mr Willie Walsh, suggested I write to you because he was impressed with my suggestions about monitoring and evaluating customer service. The four areas I will focus on are: 1. Improvements to quality 2. Reliability 3. Improvements to the organisation 4. Improvements to employees There […]

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